pbellomo's profile
Neophyte

Neophyte

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3 Messages

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170 Points

Wednesday, September 26th, 2018 4:05 PM

Closed

I am having a problem with the Trend VPN setting on my iPhone and iPad.

I am having a problem with the Trend VPN setting on my iPhone and iPad. The setting connects on demand and disconnects me from my home wi-fi and the Verizon network, therefore I have no internet connection. I shut off the connect on demand setting within the content sheild protection, uner setting, general, VPN and it connects ramdomly. I need to shut it off permanently. How do I do it?

Neophyte

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1 Message

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120 Points

6 months ago

This issue is four years old and still recurring, Trendmicro you said you are working on the issue, was it resolved? Because am experiencing the same today

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Neophyte

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9 Messages

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330 Points

6 months ago

I have the latest on my iPhone, which is also running the latest IOS, though I've been dealing with the VPN for about 2 years.  So far, I have found that what works well for me is to simply go into the app, select Web Guard, and turn it off.  When I am on a public network, I turn it back on.  This has worked very well for me.  Oh, and I never run the silly weekly update, which just turns it back on and has nothing really to do with security (the app is kept up to date by IOS).

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