S
Neophyte

Neophyte

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1 Message

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100 Points

Sunday, March 6th, 2022 12:35 AM

Closed

Answered

Facebook message feed not loading

For some reason my Facebook messages won’t let me scroll to the top to see the very first message in the chat. Help please!! 

Legend

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753 Messages

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13.4K Points

11 months ago

Hi, sunnyraeco

 

Welcome to Trend Micro Home Users Community!

 

You may uninstall Trend Micro app to check if Trend Micro is causing the problem. You may also try to update or re-install your Facebook app to check if the issue still persists. 

 

You may enable the Social Network Privacy feature of Trend Micro to imporve and protect your Facebook privacy. Here's how: 

Protect Facebook and Twitter Privacy on Android

 

Hope this helps. Let us know if you need more help. 

 

- TM_Rochelle

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