1 Message


100 Points

Sat, Jan 9, 2021 6:19 PM

Cannot Activate Best Buy iPad plan using member and serial numbers

Account states serial number expired although I havent found where to enter it or the member number emailed from Best Buy. Original Best Buy link produced error that program not available in my region or country so I installed from apple apstore and set up a Trend account, which is how i learned that the serial number that I havent even entered yet is expired.

Brand User



480 Messages


7.4K Points

9 m ago

Hi, aboutbusiness613!


Welcome to Trend Micro Home Users Community.


Please try to activate your Trend Micro serial number first on our activation portal: 

Trend Micro Product Activation


After activating, you may follow the steps indicated on the page to activate it on your iPad. You may also refer to this page:

How to activate Mobile Security for iOS


Let us know if you have further questions.


- TM_Cathy

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