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M
Neophyte

Neophyte

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1 Message

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100 Points

Wednesday, February 3rd, 2021 1:51 AM

Closed

Resolved

Can’t turn off Webguard notification.

I have set up the app and am using it happily but I can’t get rid of the webguard notification. Is there any way to get rid of the webguard notification without setting up webguard?

Brand User

Hustler

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98 Messages

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1.9K Points

3 years ago

Hi, matthew.c.mcgivern!

 
Welcome To Trend Micro Home Users Community! 
 
To turn off the notification for your Trend Micro Mobile Security Web guard, kindly follow the steps below:

1. Go to your phone Settings
2. Go to Notifications 
3. Scroll down and look for Trend Micro Mobile Security Application
4. Toggle the switch in Allow notifications

Feel free to contact us again for any updates or inquiries.

Thank you,
-TM_JD

Neophyte

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1 Message

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70 Points

3 years ago

I have this same problem. I DO NOT want to install Web Guard, but I can’t get rid of the constant reminders about it, and the ”1 thing left to fix” message. I do not want to turn off all notifications from this application, I just want to get rid of that terribly annoying Web Guard feature. Your answer is like saying if you don’t want to watch 1 particular television show, sell your TV.

Brand User

Hustler

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98 Messages

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1.9K Points

Hi, maureenl1a

You can check the options to remove or ignore the notification on the things to fix about Web guard. It's alright if you don't want to turn on the Web guard feature on your mobile security application. 

But, it would be better to set up Web guard for it will protect you from malicious websites. 

Thank you!
-TM_JD

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