B
Neophyte

Neophyte

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6 Messages

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230 Points

Thu, Jun 17, 2021 11:49 AM

What a joke

I go to click on a link inside trend Micro Security app seeking help and trend Micro Security reports it as a risk????

Are you serious? 

FMD

Responses

Brand User

Prodigy

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447 Messages

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5.2K Points

3 m ago

Hi bari7henry!

May we verify what link you clicked on your Mobile Security app and the protection level on your Web Guard feature to further check this?

Awaiting your response.
-TM_Ann

Neophyte

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6 Messages

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230 Points

How Web guard protects you link

Neophyte

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6 Messages

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230 Points

3 m ago

My protection level tells me I'm 100% protected against all VPN as well

Brand User

 Superstar

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456 Messages

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6.9K Points

3 m ago

Hi, bari7henry!

 

The link inside the How Web Guard Protects You page is only a sample that shows you what will happen if a malicious or fraudulent website is opened. To know more about the Web Guard feature, you may refer to this link below:

 

How to use Web Guard on Android

 

Hope this helps.

 

- TM_Cathy

Neophyte

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6 Messages

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230 Points

Okay, so now why does it happen with every link I try to access?

Prodigy

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354 Messages

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5.4K Points

Hi. bari7henry!

 

This happens when the link that we visited are dangerous or malicious. Trend Micro Mobile Security Web Guard has the ability to block access to websites that are known to be unsafe to help prevent the computer from being infected by a virus.

 

You may check the link below to know more about it:

Message: Website Blocked by Trend Micro Mobile Security

 

- TM_Rochelle