Tue, May 3, 2022 5:28 AM
Web guard keeps turning off. Sometimes multiple times an hour.
3 m ago
Welcome to Trend Micro Home Users Community.
This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery.
May I know what is the model of your phone and the version of Trend Micro installed? You may refer to this link below:
Web Guard keeps turning off
Let me know if you have further questions.
@tm_rochelle hi. It's a Samsung A52
Thank you, richardwing80
You may follow the steps below on to resolve this.
Let me know how it goes.
Hi. Sorry but I cannot find smart manager or any auto run apps option on the phone.
Please go to battery settings of your phone also, go to background usage limits and add Mobile Security to the Never sleeping apps list.
Let us know if you need more help.
I don't have that.
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