J
Neophyte

Neophyte

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1 Message

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100 Points

Thursday, November 10th, 2022 4:28 AM

Closed

VPN pro

The app VPN pro tends to block access to some of my apps that use the internet to connect. The app at times prevents access to the internet itself. Is there a setting or fix. Thanks ahead of time. 

Brand User

Trend Security Expert

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784 Messages

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31.4K Points

11 months ago

Hi @jayyarmy76!

We need to replicate this on our end. The apps are possibly blocking the Trend Micro network IP. Please provide the following details:

  • The apps that are not working when VPN Proxy One Pro is running on your device.
  • Are you connected via recommended VPN server location of the VPN Proxy One or another server location?
  • What is the brand and model of your phone?

Thank you for your patience.

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