VPN App crashes multiple times per day Android

Hello @donaldpmcgill ,

Thank you for sharing this to the community.

Here are some items you can do to resolve the VPN app crash:

• Update the VPN Proxy One Pro to the latest version.
• Uninstall conflicting applications just like other VPN apps.
• Ensure that there is enough device storage capacity.

We would also appreciate it if you can provide us with your Android OS version so we can further assist you.

My vpn crashes 7 times a day and every time i have to grant permission for websecurity and every time it gets revoked by Android 12 reinstalling the app does not solve the problem i had to buy a new vpn app to keep security i have a Nokia x30 Android 12 al updated

I forgot i use trend Micro titanium maximum security on pc and use the latest version of the app for Android

Hi @erwindrenth ,

There can be multiple reasons why apps crash or freeze, especially when we consider the wide range of chipsets and screen resolutions on Android smartphones.

Here are the steps that you may try to fix this issue:
1. Force Stop the VPN Proxy One Pro App.
To do this, go to Settings then Apps and select VPN Proxy One Pro.
Tap on the app’s name and then tap on Force stop.
Now try opening the app again and see if it works well.

2. Clear App Data
Go to Settings then Apps. Select the app and tap on Clear data. This will delete all the data saved in the app and you will have to set it up once again.

3. Check App Permissions
On the Settings, please check if permissions for VPN Proxy One Pro are allowed.

4. Check Storage Space
Most of the time, application may crash when the storage space is not adequate. You will have to clear up your storage space by deleting unwanted apps and files. 

Also, please ensure that no other VPN apps are installed since there might be conflict with their features which could possibly cause the app crash.

Hope this helps.