C
Neophyte

Neophyte

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5 Messages

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240 Points

Fri, Jul 15, 2022 4:32 PM

Closed

Too many unnecessary notifications

So it turns out the Android mobile app has the same issue as the desktop app. Too many unnecessary notifications, like suggestions to use certain features, as opposed to notifications about actual concrete issues on the phone. And they appear at least a few times a day. On the mobile app, there is at least a clear way to turn them off: by disabling the push notification setting. The issue is that said notifications seem to be clumped under the categories "Protection notifications" and "Security alerts", which, based on the names, seem as if they may also correspond with potentially more important notifications, that would be missed when disabled. Nonetheless, I have disabled the notification categories because the unnecessary notifications are too persistent. That's how annoying they are. Please make separate notification categories to separate the unnecessary ones from the more critical ones.

Legend

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753 Messages

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13.4K Points

2 m ago

Hi Connor, 

 

The notification about Web Guard turning off happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery. May I know what is your phone model?

 

To resolve this please follow this guide: Web Guard keeps turning off (Mobile Security for Android)

 

Can you send as the screenshot of notifications that you can see on your computers so we can further check?

 

Awaiting for your response. 

 

- TM_Rochelle

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