C
Neophyte

Neophyte

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2 Messages

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120 Points

Thu, Jul 14, 2022 6:31 PM

Closed

Text messages from email addresses containing pornography

I am receiving different text messages incoming to my cell number with the same link directingnit to different pornographic sites. How do I stop this?! I am tired of it!!! They come from gmail, hotmail, Microsoft!!!!!

Legend

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753 Messages

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13.4K Points

Il y a 2 m

Hi, cmllrdrgz

 

Sorry to hear that you keep on getting spam emails. To stop these unwanted ads on your email, you may unsubscribe to them and mark them as spam. You may also manage the incoming messages by creating rules to filter your emails.  Here are the links for the instructions:

 

Mark or unmark Spam in Gmail

 

Create rules to filter your emails

 

We have a feature called Fraud Buster. Enabling this feature allows Trend Micro to scan your email content to protect you against scam, phishing, and suspicious emails. You may check this page for more details: 

 

How to use Fraud Buster

 

You may utilize Trend Micro Security's Antispam Toolbar. You may check this page for more details: 

 

Using the Antispam Toolbar of your Trend Micro Security

 

Let us know if you need further assistance.

 

- TM_Rochelle

Neophyte

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2 Messages

 • 

120 Points

@tm_rochelle​ Everything is coming thru text messages which utilize an email address. Every text message I receive has a different email address but same content.

Legend

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753 Messages

 • 

13.4K Points

Apologies for the inconveniences this has caused you, cmllrdrgz

 

Avoid opening spam messages and text scams. Never reply and don't click any links from these messages. Have you tried to report the numbers? Here's how you can report spam text: 

 

How to report spam or junk on an Android phone

How to report spam or junk on an IOS phone

 

Please check if the Trend Micro Fraud Buster is enabled on your device, it checks your messages for security threats whenever you receive an SMS or MMS. Here's how:

  1. Open the Mobile Security app.
  2. From the list of features, select Fraud Buster
  3. Allow all the needed permissions.
  4. Read the Fraud Buster Data Collection, then tap Accept.
  5. Toggle the switch to ON beside the Fraud Buster.

You may also check this link for reference: Protect yourself from scams with Mobile Security

 

Please make sure that the Trend Micro app is updated. You may follow the link below on how to update your Mobile Security version:

 

How to upgrade Mobile Security for iOS to its latest version

How to get the latest version of Mobile Security on Android

 

Let us know how it goes. 

- TM_Rochelle

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