K
Neophyte

Neophyte

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2 Messages

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170 Points

Tue, Mar 22, 2022 8:40 AM

System tuner

I would like to make the shortcut for system tuner on my Android phone, but the app tells me that is already done. But it's not!

How could I fix it?

Accepted Solution

Legend

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749 Messages

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13.4K Points

Il y a 5 m

Hi, kenya86

 

Welcome to the Trend Micro Home Users Community! 

 

May I know what is the version of Mobile Security installed on your phone? 

How to check if you have the latest version on Android

 

Awaiting for your response. 

- TM_Rochelle

Neophyte

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2 Messages

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170 Points

@tm_rochelle​ hi!

The version is 12.12.0.3927 

I've got an Android 12 phone

Brand User
tm_kim

Legend

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682 Messages

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10.1K Points

Hi, kenya86.

 

Can you try to reinstall the app then check if the issue still persists? We would like to assist you with this further.

 

- TM_Kim

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