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Neophyte

Neophyte

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1 Message

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100 Points

Saturday, April 16th, 2022 10:10 PM

Closed

Answered

Spam texts

I have been receiving spam texts for about a year and they won't stop. Can't block the text like I can a call. This is very upsetting. I'm receiving more than a dozen a day.

Legend

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753 Messages

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13.4K Points

1 year ago

Hi sweeterthanhunnie2000,

 

Avoid opening spam messages and text scams. Please check if the Trend Micro Fraud Buster is enabled on your device, it checks your messages for security threats whenever you receive an SMS or MMS. Here's how:

  1. Open the Mobile Security app.
  2. From the list of features, select Fraud Buster
  3. Allow all the needed permissions.
  4. Read the Fraud Buster Data Collection, then tap Accept.
  5. Toggle the switch to ON beside the Fraud Buster.

You may also check this link for reference: Protect yourself from scams with Mobile Security

 

Please make sure that the Trend Micro app is updated. You may follow this link on how to upgrade Mobile Security for Android to its latest version.

 

Let me know if you need more help.

- TM_Rochelle

Neophyte

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3 Messages

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140 Points

1 year ago

Fraud nister does not stop robo calls or spam text.  I get and report dozens per day and have for years.  I use digital secure and Trend and vannot stop them

Brand User

 Superstar

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576 Messages

 • 

9.3K Points

Hi, !

 

Never reply and don't click any links from these messages. Have you tried to report the numbers? Here's how you can report spam on Android: 

 

How to report spam or junk on an Android phone

 

You may also report it to your provider and authorities.

 

- TM_Cathy

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