M
Neophyte

Neophyte

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2 Messages

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130 Points

Sun, Nov 21, 2021 7:41 AM

Please help me get rid of that Trend Micro Button!!!

I had to reinstall Trend Micro mobile security for Android. Since then I have an ugly and useless Trend Micro Button on Start Screen. How can I get rid of that?

I have a screenshot:

Please help me, thank you so much!

Neophyte

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7 Messages

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276 Points

18 d ago

I ran into the same issue. Found solution accidentally. Touch the "button" & drag towards bottom of your screen. You'll see a quick pop-up that says "hide" if I remember correctly. Place it there & wha-la, it's gone. I hope the feature is still there. It's been a few months ago I found it. Good luck. 👍

Brand User
tm_cha

Prodigy

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344 Messages

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5K Points

17 d ago

Hi, @markusgebauer64!

 

You may do the following to remove the Trend Micro icon on your screen:

Go to your phone's Settings > Accessibility > Installed Services > Trend Micro Mobile Security > Turn off Trend Micro Mobile Security shortcut

 

Hope this helps.

 

~TM_Cha

Neophyte

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2 Messages

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130 Points

@tm_cha That worked, thanks a lot!! 😍🥰

Brand User
tm_angelo

 Superstar

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349 Messages

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6.6K Points

Thanks for letting us know that everything's working fine now, markusgebauer64.  Feel free to reach out if you need help in the future.

 

-TM_Angelo

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