R
Neophyte

Neophyte

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1 Message

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100 Points

Fri, Apr 22, 2022 4:24 AM

Closed

Resolved

My web guard spam protection not working now

My Web guard spam protection not working why please saids fix issues won't fix 

Legend

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753 Messages

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13.4K Points

7 months ago

Hi, roselaing67!

 

Welcome to Trend Micro Home Users Community.

 

This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery.

 

May I know what is the model of your phone and the version of Trend Micro installed? You may refer to this link below:

 

To resolve this please follow this guide: Web Guard keeps turning off

 

Let me know if you have further questions.

 

- TM_Rochelle

Neophyte

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1 Message

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80 Points

7 months ago

Web guard is a Bad Thing- IT doesnt work

Legend

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753 Messages

 • 

13.4K Points

Hi, didiarndt

 

This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery. May I know what is your phone model?

 

To resolve this please follow this guide: Web Guard keeps turning off (Mobile Security for Android) 

 

- TM_Rochelle

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