1 Message


100 Points

Sun, Sep 26, 2021 2:41 PM

My phone started running so slow especially when watching streaming videos

Since installing this virus protection on my Android I've noticed my phone is so slow and it seems like it buffers a lot.  I can't even watch a full clip without a pause.  Pls help 

Brand User



523 Messages


8.2K Points

2 m ago

Hi, janajay1218!


This is not the usual behavior of Trend Micro Mobile Security. To further check on this, may we know the version of the Trend Micro Mobile Security and your phone's Android version? 


- TM_Cathy

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