3 Messages

 • 

160 Points

Sat, May 26, 2018 9:04 PM

Closed

Mobile Security for a Samsung Note 8 phone, Flags Sprint Launcher as Virus

I have recently upgraded my Samsung Note 8 to Android Oreo (8.0.0).  Now every time Mobile Security performs a scan it flags “My Sprint Launcher” as something to fix and lists a button to uninstall it along with the words “Uninstallation Critical.” When I hit the uninstall button and confirm, I get the following message, “Uninstalling My Sprint Launcher Unsuccessful.”  Is there really an issue with “My Sprint Launcher,” and if so, why can’t Mobile security delete it?