K
Neophyte

Neophyte

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1 Message

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100 Points

Wed, Jun 9, 2021 6:56 PM

I don't want to see "Scanning" text when I enter google play. constantly coming out

I don't want to see "Scanning" text when I enter google play. constantly coming out

Responses

Brand User
jan_dale_fortatiz

Hustler

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92 Messages

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1.8K Points

9 d ago

Hi, karayusuf1988

Welcome To Trend Micro Home Users Community. 

The scan that appears on your screen every time you go to Google Play Store is one of the features of Trend Micro Mobile Security. It is called the Pre-installation Scan. 

The Pre-Installation Scan feature of Mobile Security for Android utilizes the Accessibility function on your Android device to be able to check the apps you download from Google Play Store for security risks before you install them on your device. You may click the link below for more information. 

How Pre-Installation Scan Works

If you wish to disable this feature, you may do these steps:
1. Open your Trend Micro Mobile Security App
2. Click Security Scan 
3. Click Pre-install Scan
4. Toggle off the feature

Feel free to message us again for any clarifications. 

Thank you,
-TM_JD