A
Neophyte

Neophyte

 • 

2 Messages

 • 

170 Points

Tue, Jun 22, 2021 10:35 PM

Hacked

Delete all my apps emergency now 

Responses

Neophyte

 • 

2 Messages

 • 

170 Points

3 m ago

Delete all my apps emergency now 

(edited)

Brand User
tm_kath

 Superstar

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547 Messages

 • 

7.3K Points

Hi asaar7582,

 

Welcome to Trend Micro Home Users Community!

 

Deleting your apps will mean losing all saved data on them. If Trend Micro Mobile Security is installed on your device, make sure that all permissions are allowed to protect your device. You may run a scan to check the things to fix. Deleting your browser history might also help. Below links are guides on how to configure the device settings to fix the concerns found and clear the web browser cache:

 

Things to fix after running a scan

How to clear web browser cache

By the way, may we know the behavior of the hacker on your device? And what was your activity on your device before encountering the issue?

 

- TM_Kath