
Neophyte
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2 Messages
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120 Points
Can't select Accessibility for Trend Micro's functions.
Hi there,
My phone is blocking me from activating Accessibility for Trend Micro.
It tells me that the Permission Interface Request has been blocked, Settings can't verify your responses. Turn off Assistive Ball or other functions that might cause this issue.
Since Assistive Ball is turned off. What else can block Accessibility?
Hopefully someone knows how to fix this issue?
Thanks.
tm_chris
Trend Security Expert
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63 Messages
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1.4K Points
7 months ago
Hi @czethros
To fix the issue, kindly go to Phone Settings and on the search bar, look for Floating Windows and disable some other applications that could be blocking Trend Micro from Activating Accessibility Permissions.
Hope this helps.
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