T
Neophyte

Neophyte

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1 Message

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100 Points

Thu, Aug 12, 2021 7:39 AM

Closed

Black notice covering keypad

After I clean or close apps I get message over top of keypad "saved .... Mb"

OR "your phone is fully protected". Problem is it appears on top of keypad and can't see letters or numbers for up to about 40 seconds. 

Can notice appear for no more than 10 seconds??

Brand User
tm_cathy

 Superstar

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523 Messages

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8.2K Points

4 m ago

Hi, t.clynk!

 

Welcome to Trend Micro Home Users Community.

 

Thank you for reaching out. Currently, we don't have a way to turn it off separately unless you turn off the notifications for Trend Micro Mobile Security.

 

We will take note of this, and see how we can incorporate your suggestion on future updates. We will do our best to improve our product for users.

 

- TM_Cathy

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