Neophyte
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1 Message
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100 Points
Apps not opening when Trend Micro running
I have a Samsung S21. Over about the last 4 weeks several apps fail to open when Trend Micro in installed (eg. BBC Sounds, Facebook, DuckDuckGo).
If I Restart my S21 the apps work for a short time but later won't run properly.
If I uninstall Trebd Micro the apps run OK.
tm_kim
Legend
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682 Messages
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10.1K Points
9 months ago
Hi, trp6009.
Are you getting any error messages whenever you are opening those apps? If yes, please send us a screenshot.
Kindly provide the following details below as well:
1. Trend Micro Mobile Security version
2. Protection Strength level:
3. Is the App Privacy Scan feature enabled?
4. Android version
Awaiting for your response.
- TM_Kim
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