1 Message


100 Points

Fri, Jan 7, 2022 4:32 PM


How do I get my Samsung S20 to allow Web Guard, Fraud Buster, Pay Guard Mobile?  I used your notes from previous question, turned accessibility off (although it was on) and turned on again but I can not give permission to these three.  Accessibility is greyed out on phone. 

Brand User



390 Messages


7.5K Points

17 d ago

Hi ansohnjl,


Welcome to Trend Micro Home Users Community.

You can check the link below on how to allow permissions and configure the device settings to fix the concerns found on your mobile device after running a scan on your Mobile Security application to better protect your device.

Things to fix after running a scan on Android


If it still has the same issue, kindly try to reinstall the software and try to enable the permissions again.


Let us know how it goes.



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