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3 Messages


142 Points

Wed, Feb 13, 2019 10:44 AM


Unable to download an update (mac) - Proxy with Authentication

my Trand Micro Antivirus 2019 (mac) is not able to download any new updates.

When manually started it shows the error: 

nable to download an update

Could not connect to the update server. Check the network connection and try again.

This happens only when I'm using Mac in company network where Proxy with authentication is required.