
Neophyte
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4 Messages
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110 Points
TrendMicro AV for MacOS - padlock unlocked for Admin changes
I upgraded to TrendMicro AV for Mac 2021 yesterday. The version is 11.0.1869. I notice now that after a reboot of my Macbook, when i open TrendMicro AV, the padlock for Admin changes is constantly unlocked. I have to manually lock it. This was not an issue for prior version of TrendMicro AV for Mac. How do i get the pad lock to be in locked state by default. I was never prompted to unlock it. The padlock is unlocked after a reboot of my Macbook constantly. Please help.
alyssa_alonzo
Hustler
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116 Messages
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1.8K Points
3 years ago
Hi ixalam,
Welcome to Trend Micro Home Users Community.
This is not how usually the program behaves. To isolate the issue if it was caused by upgrading the Trend Micro Antivirus for Mac you can try and disable the program and check if the same issue persists.
Here is the link on how to disable Antivirus for Mac.
Awaiting your response.
- TM_Aly
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