Neophyte
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2 Messages
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120 Points
Trend micro taking reaaally long sometimes not at all to open mac desktop. im running BigSur 11.3.1
trend micro desktop taking long to open on mac. it keeps loading on the small icon above task bar. when i try to force stop, it doesnt show tredn micro not even running.
tm_angelo
Superstar
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445 Messages
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8.6K Points
1 year ago
Hi josuesiordia,
We would like to take a look at this closely I would like to ask further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.
Also, please provide us the following information:
1. Trend Micro Version
2. Exact Error Message if there's any.
Let us know how it goes.
-TM_Angelo
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josuesiordia
Neophyte
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2 Messages
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120 Points
1 year ago
I believe it’s version: 11.0.2176
and as far as errors I don’t get any. It just won’t load in the beginning. I have to open the diagnostic toolkit and stop the components then start them again :/
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