ghorwith's profile

3 Messages

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170 Points

Sun, Sep 2, 2018 8:53 PM

Mojave support

As Mojave is now in the 9th beta release, Is there support for these Mojave public betas? 

Responses

Brand User

703 Messages

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11.4K Points

3 y ago

Hello ghorwith,

Welcome to the Community.

macOS Mojave isn't supported yet in the latest version of Trend Micro Antivirus for Mac since it is still in it's beta phase. Once it is officially released, then we will definitely provide support to it. We're eyeing on that by the release of the newer version for Trend Micro Antivirus for Mac and we are yet to announce it as well.

I hope  this answers your question.

Regards,
Pat

1 Message

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112 Points

3 y ago

so now that Mojave is no longer in beta phase, when will there be a trend micro product that supports this?
Brand User

703 Messages

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11.4K Points

Hello Paul Moffat,

Welcome to the Community!

Good question, here you go Paul. Installing Antivirus for Mac

Regards,
Pat

1 Message

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110 Points

Hi Pat, I tried to use these instructions, but it states that I have an invalid serial number. Is this a common issue? I used the serial number from my email order verification. 

206 Messages

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3.6K Points

Hello george.bradley,

Welcome to the Community!

Kindly use the installer from this link. It is an installer for Best Buy licenses.
Installing Trend Micro Security purchased from Best Buy for Windows and for Mac

Regards,
Joemar