D
Neophyte

Neophyte

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6 Messages

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240 Points

Sunday, April 30th, 2023 1:29 AM

Closed

Answered

Can't start selected scan on Apple Mac using 2 day old Trend update

using latest trends software the button for starting selected scan is not enabled nor is the update button

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Hustler

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119 Messages

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2.7K Points

1 year ago

Probably better off posting in the Mac section of the forums instead of the PC section.  You will get better Mac answers in there.

Brand User

Trend Security Expert

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131 Messages

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2.7K Points

1 year ago

Hi @davidlcleland

Welcome to Trend Micro Home Users Community.

Based on the screenshot provided in the post, your Trend Micro Antivirus requires Full Disk Access Permission.

To enable permissions in Full Disk Access, kindly follow the instructions below:

1. Open System Settings
2. Look for Privacy and Security
3. Click on Full Disk Access
4. Enable Trend Micro Antivirus and Trend Micro Extension


Have a great day and hope this helps.

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