1 Message


70 Points

Thu, Sep 17, 2020 11:11 PM


Apple Log In Appears

Every time i open Trend Micro Max there appears a Popup telling me to Log into my Apple Account. Why is this happening??

Also how do i Scan my Modem for Viruses??



753 Messages


13.4K Points

2 years ago

Hi colosyl12


Welcome to Trend Micro Home Users Community.


To further check this, may we ask for the following information below? 

1. Operating System: 
2. Exact Error message or pop-up if any
3. Screenshots of the problem if possible


You install the latest version release of Antivirus for Mac. You may follow this link: How to install Antivirus for Mac

Your Trend Micro subscription can protect computers and mobile devices. If you want to protect your modem against network intrusions, you may also try the Trend Micro Home Network Security. It provides protection against network intrusions, web threats and identity theft for every device you connect to the internet in your home. However, for malicious processes and/or files that might be in the system, it will still be under Trend Micro Maximum Security. 

- TM_Rochelle




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