1 Message


70 Points

Friday, November 6th, 2020 5:12 PM



When running home network scan it says no problems, however it shows 3 routers, when I only have 1 and 2 of the routers have 2 ports open on them, you dont show how to close them or say its even a problem. But to just buy your device. Then when runnjng a scan on mobile security you show a problem with my network, and yes the same network when running home network scan says alls good. This is a huge problem.
Brand User



650 Messages


8.5K Points

3 years ago

Hi Kerri! 

Would it be okay for you to send us a screenshot of the Trend Micro scan results on your device for us to further check it? Here's a link on how to take a screenshot

Awaiting your response


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