T
Neophyte

Neophyte

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1 Message

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70 Points

Fri, Nov 6, 2020 5:12 PM

Closed

Wifi

When running home network scan it says no problems, however it shows 3 routers, when I only have 1 and 2 of the routers have 2 ports open on them, you dont show how to close them or say its even a problem. But to just buy your device. Then when runnjng a scan on mobile security you show a problem with my network, and yes the same network when running home network scan says alls good. This is a huge problem.
Brand User
TM_Ann

 Superstar

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650 Messages

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8.5K Points

Il y a 2 y

Hi Kerri! 


Would it be okay for you to send us a screenshot of the Trend Micro scan results on your device for us to further check it? Here's a link on how to take a screenshot

Awaiting your response

-TM_Ann

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