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T
Neophyte

Neophyte

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1 Message

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100 Points

Saturday, February 12th, 2022 4:20 AM

Closed

Resolved

Won't connect

Can anyone help? 

My trend micro wifi can't get connected. When I click to connect to a server location it tries to connect but then stops. No messages come up saying there's a problem it just doesn't connect. Strangely just after I click to connect a Window quickly appears and disappears then it stops trying to connect. 

Brand User

Prodigy

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231 Messages

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4.4K Points

2 years ago

Hi, @traviscabalt

 

I would like to check what problems are you experiencing when using the Trend Micro application.

 

To help you with your concern, I would like to ask for further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.

please provide us with the following information:

 

1. Exact Error Message if there's any.

2. Screenshots of the problem if possible.

 

Hoping to hear from you very soon. Thank you and have a great day!

 

Regards,
TM_Karr

 

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