K
Neophyte

Neophyte

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1 Message

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100 Points

Thu, Oct 14, 2021 4:11 PM

Closed

Resolved

WHY CANT I UPDATE CHROME? TREND SAYS THE FILE CONTAINS MALICIOUS SOFTWARE & DELETES IT!

I got a message that my Chrome version needed updating -downloaded the folder & extracted the contents to find that Trend deletes the file saying it contains a virus!  How am I supposed to update chrome please?  I can't log into something without updating it.  Thanks!

Brand User
tm_cha

Prodigy

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361 Messages

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5.4K Points

10 m ago

Hi @kriskern

 

May I know if the message that you got was a pop-up message and where did the installer come from? It's possible that the message you got was not from Google Chrome. You may clear your browser cache to make sure there are no other unwanted programs/files that have been installed on your browser. 

Then here's how to Update Google Chrome.

 

Hope this helps.

 

~TM_Cha

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