I
Neophyte

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1 Message

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100 Points

Sat, Jan 1, 2022 2:26 AM

Update now & screening buttons greyed out, hence cannot use. How do I fix it?

Update now & screening buttons greyed out, hence cannot use

Brand User
tm_kim

 Superstar

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574 Messages

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8K Points

23 d ago

Hi, ianjacqui1.

 

Can you try to restart Trend Micro's components then check if you are now able to update the program? You can follow the steps on the link below:

 

How to temporarily disable protection on Windows

 

- TM_Kim

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