P
Neophyte

Neophyte

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4 Messages

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190 Points

Thu, Nov 18, 2021 8:50 PM

Trend Micro Toolbar for Mac 11.0.2176 under macOS Monterey

Hello, under Safari and latest macOS Monterey input fields in a webform are freezing, do not allow any input, resulting in no further action. After disabling the Safari plugin from Trend Micro everything seems to work properly. Anyone the same experience or idea how to solve this ... ?

Thank you in advance and best regards,

Peter

Brand User
tm_angelo

 Superstar

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335 Messages

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6.4K Points

9 d ago

Hi pvpost,

 

To help you on your concern, We would like to take a look at this closely I would like to ask further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.

 

Please provide us the following information:

 

1. Safari Version
2. Screenshots of the problem if possible.

 

Also, may I know if you have any other extension installed on your browser?

 

Let us know how it goes.

 

-TM_Angelo

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