L
Neophyte

Neophyte

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1 Message

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100 Points

Tue, Jan 4, 2022 8:49 AM

One device has two licenses after I redid my Windows from Win 10 to Win 11

I have redone my Laptop OS from Windows 10 to Windows 11. Now my one device shows twice on my licenses. How do I remove the one license from the device? 

Brand User
tm_cathy

 Superstar

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536 Messages

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8.5K Points

20 d ago

Hi, louisishappy!

 

You may manage your devices by signing in to your Trend Micro Account. You may refer to this link below:

 

How to remove Trend Micro protection on a device

 

Hope this helps.

 

- TM_Cathy

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