L
Neophyte

Neophyte

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1 Message

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100 Points

Tuesday, August 22nd, 2023 2:55 PM

Closed

no disk space

I think this is a log file - C:/ Program files/ trend micro/amsp reports 362 gb in folder. 

1. What is a amsp file?

2. Can I delete the files without creating more problems?

3. How can I keep this from happening again?

Brand User

Trend Security Expert

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83 Messages

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1.7K Points

11 months ago

Hi @lydiablazevich ,

Could you open the Trend Micro Diagnostic Toolkit. Check if under the (A) Debug Tab, it says "Finish Collecting Logs".

If it is showing as "Finish Collecting Logs" even if you did not initiated it, the application might be corrupted.

You may consider reinstalling the app.

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