Skip to main content
R
rafaeladrianquevedo
Trend Micro Convo Starter
Trend Micro Holiday 2022 Badge
Trend Micro Influencer I
Neophyte

Neophyte

 • 

3 Messages

 • 

200 Points

Saturday, December 10th, 2022 8:18 AM

Closed

Need to cancel the VPN Free Trial

I subscribed to the VPN 7 days free trial, then I canceled the Auto Renewal because I purchased a Premium Plan. 

I can’t sign in to my account in the VPN app to activate the Premium License because in my TMicro account the VPN Free Trial license is still active along side with the Premium License. 

I cannot cancel the Free Trial. I can only wait for it to expire in 3 days. 

My problem is that I don’t want to wait 3 days for it to expire. 

help !

Problem

 • 

Updated 

1 year ago

25

1

Brand User
tm_kree

Trend Security Expert

 • 

830 Messages

 • 

33.2K Points

1 year ago

Hi @rafaeladrianquevedo!

Thank you for sharing this with our community.

Here's what we need to do to reinstall the Wifi Protection app from your Trend Micro MyAccount.

  • Sign in to MyAccount
  • Tap on the Download tab and download the Wifi Protection.
  • Follow the installer process and use your premium license.

BTW, where did you get the installer that you use to install Wifi Protection?

Let me know how it goes.

 

0

0

Need Help?

Ask the Community

Latest Tech Insights

Loading...