Difficulty renewing app across devices
I couldn’t renew my App after renewing my subscription on another device
After a lengthy & frustrating search of your website (reviewing others’ problems, etc) and being frustrated by the automated chat option, & unable to locate a human contact via email, I gave up.
I deleted the Trend Micro App all together, reloaded it from the App Store & was finally able to use my subscription.
if this had not worked I would have gone back to Norton Antivirus, & then spent time (as usual = money) on my mobile phone (don’t have a land line) and asked for a refund.