
Neophyte
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6 Messages
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120 Points
Cannot connect to internet. Trend engineers have remotely controlled my computer 7 times in past month. Don't waste your money on service!!!
Trend has failed to connect to the internet 7 times in the past month and had engineers remotely control my computer each of these times. Last time it happened was yesterday. Mind you, it takes on average 3-4 hours each time. Time wasted & my money wasted on buying so called trend micro maximum security. WHAT A JOKE!!
beardys_44
Neophyte
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6 Messages
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120 Points
2 years ago
I was told by a trend engineer about my problem with trend not being able to connect to the internet, that it was a microsoft problem. When i contacted microsoft, they did some checks and got back to me, telling me that it was a TREND PROBLEM. I think that i had wasted my money on trend when this KEEPS HAPPENING every 2-4 days. TREND IS A WATE OF MONEY
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tm_angelo
Superstar
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445 Messages
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8.6K Points
2 years ago
Hi beardys_44,
Welcome to the Trend Micro Home Users Community!
I'm sorry for the inconvenience this has cause you. The issue happens when your Trend Micro Security software cannot connect to our Trend Micro server to get the latest program updates.
Is it okay if you try to follow the instructions given below to solve the concern.
Error: Unable to contact Trend Micro
Hope this help!
-TM_Angelo
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