4
Neophyte

Neophyte

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2 Messages

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150 Points

Sunday, October 31st, 2021 11:01 AM

Closed

Resolved

无法连线至趋势科技

一直在弹窗口要我立即更新,我点击了立即更行,过了没多久就出现了这个窗口,我也根据提示操作,没有用

Legend

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753 Messages

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13.4K Points

1 year ago

您好 474259159

 

欢迎来到趋势科技家庭用户社区。

 

当您使用过时版本的 Trend Micro 程序时会发生这种情况。我们可以知道您计算机上安装的趋势科技版本是什么吗?要检查,您可以参考以下链接:

如何检查您是否拥有最新版本 (Trend Micro Security for Windows)

 

我们最近发布了最新版本的趋势科技版本 17.7,请使用此链接安装最新版本:

如何在 Windows 上将趋势科技升级到最新版本

 

如果您需要更多帮助,请随时再次与我们联系。

 

- TM_Rochelle

Legend

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753 Messages

 • 

13.4K Points

1 year ago

Hello 474259159!

 

Welcome to the Trend Micro Home User Community.

 

This happens when you are using an outdated version of the Trend Micro program. May we know what version of Trend Micro is installed on your computer? To check, you can refer to the following link:

How to check if you have the latest version (Trend Micro Security for Windows)


We recently released the latest version of Trend Micro version 17.7, please use this link to install the latest version:

How to upgrade Trend Micro to the latest version on Windows

 

If you need more help, please feel free to contact us again.

 

-TM_Rochelle

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